Agape Quality Policy & Quality Objective
Excellence:
Deliver outstanding results building on continuous creativity, reliability and efficiency.
Create
identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.
Initiative
Take responsibility for actions.
Apply
to know when and how to use ideas, procedures, methods, formulae, principles, theories, et cetera.
Analyse
Break down information into its constituent parts and recognise their relationship to one another and how they are organised: identify the sub-level factors to salient data from a complex scenario.
Evaluate
Make judgments about the value of proposed ideas,solutions, et cetera, by comparing the proposal to specific criteria or standards.
Customer focus
Satisified with the service, who is affected by the work product or output of the process by
- Identify customer types and their requirements,
- Quality Level Agreements,
- Customer segmentation,
- Qualitative assessment etc.