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To remain successful, a business must become more efficient, reduce nonconformances and reduce costs. With the ever changing economic climate, organisations are periodically adjusting their resources to align with business strategy. This often results in the need to achieve more work with fewer resources.
Agape Engineers, as a new venture, help customers by using Quality and Reliability Tools, Techniques, Technical Capabilities & Knowledge derived from years of experience, allowing our Subject Matter Experts (SMEs) to deliver value to our by selecting, interpreting and evaluating tools and utilise the innovation and creativity tools/techniques for problem-solving.
- Failure Mode & Effects Analysis (FMEA)
- Design Failure Mode & Effects Analysis (DFMEA)
- Process Failure Mode & Effects Analysis (PFMEA)
- Failure Mode & Effects Criticality Analysis (FMECA)
- 5 Why
- 5S (Workplace Organisation)
- Auditing – 2nd Party Audit (Consultant)
- Control Plan
- Corrective Action Preventative Action (CAPA)
- Cost Of Quality (COQ)
- Design Review based on Failure Mode (DRBFM)
- Eight Disciplines of Problem Solving (8D Method)
- Human Factors Engineering (engage Human Factor Consultants – if applicable)
- Quality Function Deployment (QFD)
- Quality Management Systems (QMS)
- Root Cause Analysis (RCA)
- TRIZ
- Mistake Proofing or Poke-Yoke etc.
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Supporting suppliers, Customers and OEMs for tailored projects with peer experience in Quality consultation and Auditing. This will ensure the gaps are identified and Corrective and Preventative actions are provided with strict quality requirements that will meet the customers' demands.
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Identify and assess new suppliers, as well as ensure they meet the requirements/expectations. Supplier selection and approval are as per our QMS and the Client requirements by Defining and outlining criteria for selecting, approving and classifying suppliers, and supplier capability, including internal rating programs and external certification standards determined by the audit outcomes.
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Agape will Assess, evaluate and Manage supplier risk and its impact on various internal processes of the organisation by performing.
- Management Systems Audits
- Process Audit
- Product Audit
- PFMEA
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Agape will evaluate, Define, Assess and monitor supplier performance in terms of Quality, delivery and service levels and establish associated metrics for defect rates, product reliability, functional performance, timeliness, responsiveness and availability of technical support.
- The following records are provided as per the Client's requirement.
- SPI (Supplier Performance Index) will be tracked to demonstrate the performance trends
- QPI (Quality Performance Index)
- DPI (Delivery Performance Index) to monitor the delivery trends.
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Agape can perform the VT inspections and review documentation and Work Instructions. An Independent 3rd party NATA/ILAC-certified organisation will be utilised/engaged to perform the testing where applicable.
- a. Welding Engineering
- b. VT Inspection, Reporting & Traceability – Welding, Coating, Insulation, Fireproofing, Mechanical installations/assemblies etc.
- c. Review specifications and other documentation, assist in the preparation of work instructions, work packs, Test records (FIC) etc …
- d. NDT
- e. Mechanical Testing & Verification
- f. Heat Treatment
- g. Pressure Testing
- h. Coating Inspection (Surface Treatment)
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Agape Engineers Provides Welding engineering, Management and inspection services to our clients from concept through to commissioning and asset integrity. We provide an interface between the Client and contractors to ensure that all aspects of welding quality are addressed according to applicable standards, Acts, Regulations and Client Specification.
Agape Engineers (SME) can support your organisation, providing the service where the Client specification (EN15085, EN ISO 14731, EN/DIN 2303 or AS/NZS ISO 3834) requiresa Certified International Welding Engineer.
- Procedure & Personnel Qualification
- Weld Inspection
- NDT (independent NATA Accredited 3rd party)
- Mechanical testing (through an independent NATA Lab)
- Root cause investigation
- Failure Analysis
- Materials & Metallurgy
- Client Representation etc.
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Agape Engineers (NACE/Icorr/ACA/CINI Qualified) Provides Consultancy in Coating selection based on the Materials, corrosion category, Coating system requirements and durability requirements as per the Purchasers requirements.
Our capabilities include
- 3rd Party Witnessing
- Specification design services.
- Coating Inspections
- Insulation Inspection
- Fire Proofing
- HDG Inspection
- Inspection of Powder Coating and Thermal Spraying etc
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Agape will define and conduct supplier audits, evaluate corrective and preventative action plans, provide feedback, and monitor process improvements.
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Agape can perform the supplier certification as per the Customer's request,.
- Development of the certification criteria and process (for example, selection, evaluation, rating, communication, and reaction processes)
- Identification of supplier categories for which certification would beadvantageous
- Evaluation of selected suppliers against defined criteria
- Reporting of evaluation results, awarding of certification for thosewhoqualify, and clarification of afuture interrelated process (for example,supplier reporting requirements)
- Ongoing monitoring of supplier performance, with actions takeninaccordancewith the definedcertificationprocess,includingdecertificationforfailuretoimproveorother issues)
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Supplier Logistics and Material Acceptance – Describe the impact purchased products and services can have on final product assembly or total service package – including the commissioning, operational and insurance spares. Develop the incoming material inspection process.
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Agape Engineers are qualified and experienced to squad check the procurement package and identify any Quality Gaps and raise this with the Procurement Team. This will allow the supplier or Purchaser to procure a complying service/product. (Note: The Purchaser shall be aware of the local duties &/ tax related to the procurement packages, including any risk due to the Anti-Dumping Regulations applicable to the respective packages/products).
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Agape can provide the Customer with the necessary skill set and personality to match the organisational culture and most demanding environments. Agape can help collaborate with internal and external resources to ensure materials, assemblies, and components meet the quality, specification, standard and design requirements needed (Order of Precedence as per the executed contract/deed)
- NonConformances and Corrective/Preventative Action Management: Use APQP tools Control Plans, FMEA etc
- Resolve quality issues using practical problem-solving tools like 8D etc.
- Ensure all equipment; Machines, tools, gauges, jigs etc are Calibrated.
- Implement effective corrective actions, sampling processes and process controls using ITPs, ITRs or Control Plans.
- Operational Surveillance and Process Verification.
- Technical Documentation Management
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A Quality Resident to secure and restore supplier performance, support suppliers in building continuous improvement plans and increase industrial robustness throughout the supply chain.
- To mitigate risks identified during the project life cycle, including during the development phase
- To develop the supplier from a quality perspective
- Or in the event of performance deterioration during the project execution or warranty phase.
- Use of a wider Quality Toolset (PFMEA, CP, APQP etc.)